…in a way that seems unbelievable.  For example: – Mike said he was afraid that the crowd of people in his store might turn into “a mob.”  This…

…simply by reading the rules and guidelines alone, as if purchased from a store. Focus groups are an excellent way to ensure this clarity.   Effectiveness of sales pitch‐…

…this infor- mation continuously to improve instruction (see AAC&U & CHEA, 2008), the Alliance was formally launched six months ago. The Alliance plans several initiatives, the foremost of which is…